We cannot ship to a PO Box, please provide a physical address for delivery.

Free shipping only applies to the contiguous 48 states.

Shipping costs for orders shipping to Canada will be calculated during checkout.  Please Note that the customer is responsible for all duty, brokerage and import fees.

At this time Hard Core online store can only be used for orders shipped within the United States and Canada.

Orders will ship within 1-2 business days from the date of order. (Excluding holidays and weekends) 

Orders are shipped from Illinois and transit times can be anywhere from 1-6 business days from the shipment date

Orders will ship by UPS standard ground service.

For all international orders, please email customercare@hcbusa.com to obtain a shipping quote.  Orders outside the US and Canada are required to make payment by wire transfer in advance of any shipment.

Orders shipping to Canada may take an additional 2-5 business days for delivery.

If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges.

Once your order has shipped, you will receive a tracking number via email.

If you are not satisfied with a product you may return it within 60 days of purchase.

Returned items will be refunded with applicable sales tax in original payment method.

Shipping and handling is not refunded unless an error occurred on behalf of Hard Core’s distribution center.

All returns are subject to physical inspection. Hard Core must have the product back and it must be inspected before a credit will be issued, credits are only issued on new/unused products. 

Defective items are backed 100% and can be returned for exchange only within one year of purchase date with proof of purchase.

Hard Core does not accept returns on closeout or sale items.